Service & Support

PRINTING SERVICE AND SUPPORT

At Active8 Managed Technologies, the cornerstone of our business is the quality care we offer our clients and our technical expertise in printer hardware, software and complex network business environments.

Our entire team has built up decades of practical experience in the print and document industry. In this way, we can deliver excellent advice and technical support to both our new and existing customers. We’re also looking for ways to improve our service and our knowledge of every print management product on the market. No matter what your concern might be, we have the expertise to resolve any print related issue. Active8 Managed Technologies will save you time and our services are competitively priced.

Field Service Engineers in London and Peterborough

Our Field Service Engineers are highly skilled in fixing mechanical failures and troubleshooting IT or networking issues, no matter what caused the interruption or failure. Thanks to our friendly workplace, we attract experts in their field and also provide regular staff training programs.

Active8 Managed Technologies Help Desk

Many multifunction printers experience intermittent failures that can be resolved remotely. Our Help Desk team uses the latest communications technology to access remotely any customer’s network and fix a printer or scanner’s fault within minutes. Instead of waiting for a Field Service Engineer to visit onsite, we can find a solution to your problem in the most convenient way possible.

Personal and Proactive Customer Care

While Active8 Managed Technologies uses a wide range of technologies to connect with our customers throughout the UK, we recognise how important it is also provide first level support by a service representative. Offering a personal touch to our product support is a fundamental part of our company ethos.

Get help for your office today. Call us at 0333 999 7355 to speak with one of our friendly service representatives.